Foundations July 2026
The Human-Digital Organization
How people and Digital Workers share work, with deliberate supervision, clear authority, and learning that stays with the organization.
Read the articleDigital Operations for healthcare
Build your
Human-Digital
Organization.
We help healthcare organizations bring people and Digital Workers into one managed operation, extending what their teams can accomplish while keeping people in charge.
People
Judgment, relationships,
and direction.
Digital Workers
Preparation, continuity,
and follow-through.
Your knowledge. Your systems. Your control.
The organizational shift
Give the people you rely on more reach.
Your most experienced people know how the organization works. Their time limits how far that knowledge can reach. Digital Workers can carry approved operating knowledge into ongoing work, prepare what needs attention, and keep progress moving between human decisions.
A Human-Digital Organization brings that capacity into the team through familiar practices: assign responsibility, provide access, review the work, and coach improvements. We assess value through completed work, staff time, quality, and total operating cost, including supervision.
Explore the ideaMeet the Digital Worker
A digital colleague with a continuing role.
You create a Digital Worker for work your team needs done. It uses your existing systems, works alongside your people, and keeps its identity, context, and memory across cases and conversations. Your team directs the work, reviews exceptions, and approves how its responsibilities evolve.
Digital Operations
A familiar way to manage powerful AI.
Digital Operations is our approach to building Human-Digital Organizations. It applies familiar practices of defining work, onboarding, supervision, and coaching to agentic AI, using one framework as work expands across teams and workflows. The Digital Operations Advisor guides the process in plain language, so operating expertise can shape digital work without writing code.
Explore Digital OperationsThe technology
The system behind the simplicity.
The Digital Operations System (DOpS) connects the Digital Operations Advisor, Digital Worker Creator & Manager, and AI Management System (AIMS). AI-powered guidance helps your team create and manage the work without having to engineer it.
Inside DOpSIn-house by design
Keep your data and learning in-house.
DOpS lets you retain sensitive data, local procedures, and operational learning on your premises or in your own cloud tenancy. Your team controls access and any use of external models or services. You keep the operating knowledge as the technology changes.
Why ownership mattersDigital Operations Advisor
Guidance built into every step.
The Digital Operations Advisor brings the ConverGen Brain’s maintained knowledge into practical conversations, helping your team explore options, create Digital Workers, and build its AI Management System (AIMS).
Explore the Digital Operations AdvisorWhy ConverGen
A partner from first steps to daily operations.
ConverGen meets you where you are, whether you are exploring an opportunity, shaping how people and Digital Workers share work, or preparing to operate. We build on your existing team and systems, combining healthcare operating experience, human-led Advisory, and the Digital Operations Advisor to support the next useful step and the work that follows.
A career in healthcare systems and automation.Fabio Thiers, MD, PhD, MBA · Founder & CEOLive Articles
Start with the ideas.
Public editions that explain the operating discipline behind Digital Operations — each with its own page, full PDF, and a stable link to share.
All Live ArticlesWhat could your team do with more capacity?
Start with the work you want to improve. We will help you identify a useful next step.