Digital Operations for healthcare
Where AI works
& people lead.
Digital Workers carry work across teams, systems, and time. DOpS is where you create and manage them, with ConverGen’s help.
The work between the steps
A Digital Worker is the steward that owns the journey.
The same Digital Worker carries work across departments and keeps the context. Your team can ask for status, change a patient’s plan, give a temporary instruction, or handle an exception.
A procedure date changes.
Checks authorization dates, preparation, and outstanding documents.
The coordinator confirms the plan. The nurse reviews preparation.
The Digital Operations System
Not a shelf of agents.
Your Digital Worker factory.
DOpS combines reusable operating know-how with the context only your organization has.
Your knowledge. Ready-to-use building blocks.
Describe the work. The embedded AI Advisor helps select relevant know-how and fit it to your rules, sources, and permissions.
Explore creationThe queue, source records, and next responsible person are available together.
Review progress, resolve exceptions, and coach the same Digital Worker over time.
Explore managementBuilt inside.
Kept under your control.
Your local knowledge, role-specific access, and a continuing record keep digital work under your direction.
Your environment & dataEach lesson can
improve the next step.
People review the lessons. DOpS retains approved learning for the same worker and related work.
A supported starting point
Start with one
useful responsibility.
Begin with a conversation about the work that gets stuck, not an organization-wide transformation.
Paid assessment
Agree the scope, baseline, first worker design, and implementation proposal.
Configure and test
Fit DOpS to your environment. Review evidence in shadow mode before live actions.
Supervise and grow
Direct the work. Improve it. Expand when the evidence supports it.
Why ConverGen
Healthcare experience.
Operating discipline.
Fabio Thiers, MD, PhD, MBA
Founder & CEO. Physician-scientist and healthcare-technology entrepreneur.
The thinking behind the work
Creation and Control of a Digital WorkforceThe Digital Operations SystemAll Live ArticlesWe use Digital Workers internally and are implementing with healthcare organizations. Operational outcomes are not yet established. Website examples are illustrative.