Digital Workers

Familiar to manage.
Not limited to a job description.

A Digital Worker is a continuing organizational role, with defined responsibilities, its own record, and a named human supervisor.

A role that persists

Identity, open work, and operating history continue across cases and conversations.

A wider field of work

Connect responsibilities across teams, tools, and time rather than copying one employee’s job.

People keep direction

Your team defines scope, supervises exceptions, and approves how authority changes.

In practice

A computer workspace.
Not another isolated tool.

Digital Workers can use approved software screens, as well as supported integrations and APIs.

That can bring information and outputs from existing tools, agents, and other AI into the same managed work. Connections and permissions are checked locally.

Explore the Intelligent Clinic
Illustration of a human colleague and a Digital Worker using separate computer workstations.
Separate workspaces. Shared organizational context. Illustrative image.

Working together

Ask. Direct.
Review. Coach.

The same Digital Worker remains the point of contact for status, patient-specific changes, temporary instructions, and exceptions. Its record continues between conversations.

A worker can gain related skills without losing its identity or history. Your team reviews scope, access, and evidence before expanding what it may do.

Create & Manage in DOpS
Working with your Digital WorkerIllustrative example
Operations leader Human

How is it going today?

Clinic Operations Coordinator Digital Worker

Routine follow-ups are progressing. One referral is waiting for documentation; another needs your decision. I have kept both open and prepared the details.

Ready for your review

The queue, source records, and next responsible person are available together.

Start with the work that matters.

Bring one bottleneck. We will help identify a practical first step.

Discuss your first use case